CellAED Critical Recall
What You Need to Do Now
RRR Manufacturing Pty Ltd — maker of the CellAED — has gone into liquidation. The TGA has issued a Critical Recall for all lots of the CellAED non-rechargeable public AED.
TGA Statement: “Without ongoing support such as maintenance, servicing and handling of faults there is an increased risk of safety or performance problems, meaning the device may not work as intended in an emergency… the device may not work as intended to treat Sudden Cardiac Arrest, which could lead to serious harm or death. If you have a CellAED device, do not use it.“
→ Read the full TGA market action notice
When was the CellAED recalled? The TGA issued a Critical Recall for all lots of the CellAED on 19 December 2025 (TGA reference RC-2025-RN-01072-1), after manufacturer RRR Manufacturing Pty Ltd entered liquidation. The advice is clear: if you have a CellAED, stop using it.
Can I get a refund? Because RRR Manufacturing is in liquidation, there is no manufacturer replacement or refund program. Owners can lodge a proof-of-debt claim with the liquidator (Hall Chadwick), but these are treated as unsecured creditor claims — so a refund is unlikely. If you own a CellAED, the practical priority is replacing it with a supported, TGA-approved AED so you’re not left without cover.
We Never Stocked the CellAED — Here’s Why
The Defibshop was approached to stock the CellAED. We declined — we were not clinically convinced the device would reliably deliver a life-saving shock when it mattered most. We only stock AEDs we would trust in the hands of a bystander in a real Sudden Cardiac Arrest. That decision was based on our many years of combined experience as paramedics and professionals who have used defibrillators and successfully revived Sudden Cardiac Arrest patients. The device never performed to a clinical standard we’d stake someone’s life on — and the TGA Critical Recall has confirmed our concerns.
If You Own a CellAED, You Have Three Urgent Tasks
| Step | Action Required |
|---|---|
| 1 | Stop using your CellAED immediately. Remove it from its cabinet or housing and do not treat it as a functioning device. |
| 2 | Contact the liquidators regarding any refund or return entitlements: RRRenquiries@hallchadwick.com.au |
| 3 | Replace your AED with a clinically proven, fully supported device. Contact the Defibshop — we’ll make it as straightforward as possible. You’ll have direct access to our team’s real-world paramedic experience — people who know AEDs and Sudden Cardiac Arrest from the ground up. |
Ready to replace your CellAED?
Browse our full range of TGA-approved AEDs — all brands stocked, all supported, available for immediate dispatch Australia-wide.
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Email info@defibshop.com.au
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